LEGAL

LEGAL

LEGAL

Terms & Conditions

Updated - August 19th, 2024

This English version is the legal basis for any formal queries about the privacy policy.

Updated - August 19th, 2024

This English version is the legal basis for any formal queries about the privacy policy.

Updated - August 19th, 2024

This English version is the legal basis for any formal queries about the privacy policy.

These Terms of Service ("Terms") are an agreement between Vambe and you or the organization, company, or other entity that you represent ("Customer"). "Vambe" means Vambe SpA if Customer resides in Chile and Vambe AI, Inc. if Customer resides anywhere else. These Terms are effective on the earlier of the date that Customer first electronically consents to a version of these Terms and the date that Customer first accesses the Services ("Effective Date"). These Terms incorporate by reference our Service Specific Terms.


By accessing our Services, you agree to these Terms.

Please read our Privacy Policy, which describes how we collect and use personal information.

These Terms of Service ("Terms") are an agreement between Vambe and you or the organization, company, or other entity that you represent ("Customer"). "Vambe" means Vambe SpA if Customer resides in Chile and Vambe AI, Inc. if Customer resides anywhere else. These Terms are effective on the earlier of the date that Customer first electronically consents to a version of these Terms and the date that Customer first accesses the Services ("Effective Date"). These Terms incorporate by reference our Service Specific Terms.


By accessing our Services, you agree to these Terms.

Please read our Privacy Policy, which describes how we collect and use personal information.

  1. Acceptance of Terms

By accessing or using Vambe's services, including our website, platform, and any associated applications (collectively, the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of the terms, you may not access the Service.

By accessing or using Vambe's services, including our website, platform, and any associated applications (collectively, the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of the terms, you may not access the Service.

  1. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

  1. Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy here.

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy here.

  1. User Accounts

When you create an account with us, you must provide accurate, complete, and up-to-date information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.


You are responsible for safeguarding the password you use to access the Service and for any activities or actions under your password.

When you create an account with us, you must provide accurate, complete, and up-to-date information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.


You are responsible for safeguarding the password you use to access the Service and for any activities or actions under your password.

  1. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Vambe and its licensors. The Service is protected by copyright, trademark, and other laws of both Chile, the United States, and other foreign countries.

  1. User-Generated Content

You may be able to create, post, or share content through our Service. You retain any ownership rights you have in such content, but you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute it in any medium and any format for the purposes of providing and improving our Service.

  1. Prohibited Uses

You may use our Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

  • In any way that violates any applicable federal, state, local, or international law or regulation.

  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.

  • To impersonate or attempt to impersonate Vambe, a Vambe employee, another user, or any other person or entity.

  • In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful.

  • For any terrorist activities, hate speech, or other criminal activities.

  • For political purposes without clearly stating that Vambe has no affiliation or responsibility for such use.


  1. Third-Party Services and AI Technologies
  • 8.1 Meta Platforms Integration:
    Vambe is a Tech Provider for Meta Platforms, Inc. We use Meta services, including Facebook, Instagram, and WhatsApp, to manage automated communications with artificial intelligence. Your use of our Service may involve interaction with these platforms, and you agree to comply with their respective terms of service.

  • 8.2 AI Technologies:
    We currently utilize services from Anthropic, OpenAI, and Google Gemini for both testing and production purposes to manage AI-based communication on our platform. We are technology-agnostic and may change or expand our use of AI services as necessary. By using our Service, you acknowledge and accept the involvement of these AI technologies.

  1. Data Protection and Confidentiality

We treat customer information as confidential and implement appropriate measures to protect it as a trade secret within our systems. However, while we strive to ensure the security of your data, we cannot be held responsible for issues or leaks that may occur with third-party services beyond our control.

  1. Pricing and Payment
  • 10.1 We reserve the right to change our pricing at any time. In the event of a price change, we will provide notice via email within a reasonable timeframe before the change takes effect.

  • 10.2 Affiliate and referral programs may be terminated at any time if we detect fraudulent use or abuse of the system.

  1. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.

  1. Limitation of Liability

In no event shall Vambe, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

  1. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

  1. Governing Law

These Terms shall be governed and construed in accordance with the laws of Chile, without regard to its conflict of law provisions..

  1. Changes to Service

We reserve the right to withdraw or amend our Service, and any service or material we provide via the Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Service is unavailable at any time or for any period.

  1. Dispute Resolution

Any dispute arising from or relating to these Terms or the Service will be resolved through binding arbitration in accordance with the rules of the Centro de Arbitraje y Mediación (CAM) de la Cámara de Comercio de Santiago (CCS). The arbitration will be conducted in Santiago, Chile, unless both parties agree to a different location.

  1. Indemnification

You agree to indemnify, defend, and hold harmless Vambe and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.

  1. Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

  1. Entire Agreement

These Terms constitute the entire agreement between you and Vambe regarding the Service and supersede all prior agreements and understandings, whether written or oral, regarding the Service.

  1. Contact

If you have any questions about these Terms, please contact us at contacto@vambeai.com.